One live map for every shipment sea, air, road and rail

Carrier and container milestone tracking plus live vessel and flight positions, ETA recalculation, geofence alerts and a WebSocket event feed that updates the moment something moves.

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Multi-carrier

ocean, air, parcel and express milestones

transport modes on one map

Live

WebSocket position + status updates

Overview

Supply Chain Visibility

QueChains pulls carrier milestones, ocean container events and vessel and flight positions into a single timeline per shipment and plots it on a live world map. Positions and statuses stream to every open screen over WebSocket, so operations, sales and customers are always looking at the same picture.

Tracking covers parcel, express, ocean container and air movements out of the box, with a continuous position trail for vessels and flights. The data layer is not tied to a single source.

Capabilities

What's included

Multi-modal timeline

Sea, air, road and rail milestones merged into one chronological event history per shipment, with location, timestamp and source.

Live map

Every active shipment plotted as a marker that moves as new positions arrive - dark, satellite and terrain basemaps included.

Milestone tracking

Register a tracking number, B/L or container and QueChains keeps it in sync automatically, with webhook updates and a polling fallback.

ETA and delay detection

Estimated arrival is recalculated from the latest event; shipments drifting from plan surface as exceptions.

Geofence and status alerts

Fire email, SMS or webhook notifications on arrival, departure, customs hold, exception or a custom rule.

Carrier performance

On-time rate, average transit time and exception rate tracked per carrier and lane from your own shipment history.

How it works

From setup to daily use

Add a tracking reference

Enter a tracking number, container or B/L on the shipment. QueChains auto-detects the carrier and starts tracking it.

Events stream in

Each status change is pushed in by webhook; a scheduled poll catches anything missed. The shipment status, map position and timeline update automatically.

Exceptions raise alerts

Delays, holds and geofence crossings trigger the alert rules you have configured, routed to the right people and systems.

Share the view

Give customers and partners a read-only live view instead of fielding "where is my order" emails.

Outcomes

Why teams use it

✓

Fewer status chase-ups

A single source of truth for shipment status removes most of the manual carrier and email chasing.

✓

Faster exception response

Problems surface as they happen rather than at delivery, so there is time to reroute or expedite.

✓

Credible ETAs

Downstream teams plan against arrival dates that reflect what is actually happening in transit.

✓

One consistent record

However tracking data arrives, it lands in the same timeline, map and workflow - your team learns one screen.

Who it's for

Freight forwarders and 3PLs managing shipments for many clients
Importers and exporters who need one view across multiple carriers
Customer service teams answering "where is my shipment"
Control towers coordinating multi-leg, multi-modal moves

Common questions

What can it track?

Parcel, express, ocean container and air freight milestones across the major carriers, plus live vessel and flight positions for a continuous location trail. Everything lands in one timeline and one map per shipment.

How does tracking stay current?

Status and position changes arrive by webhook and are broadcast to open screens over WebSocket immediately. A scheduled poll runs as a safety net so nothing is missed.

How real-time is it?

Updates reach every open screen the moment they are received - operations, sales and any shared customer view all see the same position and status at the same time.

See Supply Chain Visibility in your operation

Start free, or talk to our team about a pilot for your logistics operation.

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